OllyB
Member Since: 06 Oct 2010
Location: East Sussex
Posts: 7
  
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My wife (while holding child) missed getting knocked out by very little yesterday, the right strut popped out and the whole tailgate collapsed. I called LR customer Services as I don't have a warranty to see if they would fix it as a goodwill measure (they're very lucky not to have a court case on their hands) and was told to book in with a dealer so they could look at it and report back to LR.
My wife went to the dealer to be told it would cost £59 to "do a diagnostic" which is a very grand way to describe looking at a hole. After a very angry call to LR this charge has been waived and I'm waiting to hear back from them. I advise anyone who hasn't to check their struts as this isn't an inconvenient fault like the EPB or compressor failure or trim falling off, or fuel cap playing up (had all of these in two years of ownership), it's seriously dangerous.
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 Wed Feb 22 2012 1:03pm |
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OllyB
Member Since: 06 Oct 2010
Location: East Sussex
Posts: 7
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Update - LR will not fund any cost of repair as "due to the age of the vehicle" and "it's not a recognised fault", so be warned - LR now feel that a six-year old Disco is not worth their time.
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| Thu Feb 23 2012 5:26pm |
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NicSymonds
Member Since: 06 Nov 2006
Location: Bristol
Posts: 284
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I noticed while cleaning the car the other day that my right hand side top nut was very nearly completely out. Managed to reattach it, all the other ones seemed okay.
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| Wed Apr 18 2012 8:39pm |
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